Strategic Conflict Management

Service Description

Strategic Conflict Management Class In this dynamic, interactive course, students will examine the roots of conflict – from disagreements around the watercooler to large scale organizational upheaval—and hone research-backed techniques for managing conflict. All conflicts, regardless of size or complexity, are experienced and maintained through person-to-person interaction. Thus, the bulk of the course will focus on understanding the roots of disagreement between individuals. Students will sharpen their skills for handling a variety of conflicts (including those between co-workers, managers and employees, and organizations and stakeholders).